List Features
When comparing our service with other e-mail list providers, CrossConnect comes out at the top because of several key features we include which the others don’t.
We allow attachments — and this includes PDF attachments.
We also provide you with list segmentation tools so you can e-mail certain groups within your list.
See the table below for a more detailed listing of our list service features.
| List Hosting Features & Benefits |  |
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| Content Creation | |||
| Create text, HTML, or multipart MIME messages |  |
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| Build your own templates with the new HTML template builder | |
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| Image Library | |
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| Convert and validate content, links | |
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| Perform basic mail merges | |
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| Edit HTML messages with new HTML editor | |
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| Include attachments | |
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| Include email or web surveys with survey wizard | |
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| Perform spam analysis | |
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| Perform enhanced mail merges, all fields | |
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| Include dynamic/conditional content, advanced scripting | |
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| Include links to video or audio clips (rich media) | |
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| Campaign Building | |||
| Segment based on demographic data, clickthrough & clickstream behavior, and survey responses. | |
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| Create, preview, save, export, and download segments | |
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| Build queries using the Query Builder | |
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| Administration | |||
| Provide one-click opt-in functionality in email or web | |
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| Maintain three-tiered password protection | |
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| Compare list against suppression/banned email address lists | |
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| Web interface TCP/IP security | |
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| View administrator activity with administrative audit trail | |
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| Front-end server clustering | |
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| SSL support | |
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| Deliverability | |||
| Offer email and web-based unsubscribe to recipients | |
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| Handle grievances with automated complaint handling | |
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| Keep lists clean with automated smart bounce handling | |
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| Send out email across multiple IP addresses | |
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| Real-time reaction to connection limitation properties from ISPs | |
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| Advanced message throttling | |
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| Support for domain keys | |
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| Associate segments with MailStreams | |
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| Reporting and Tracking | |||
| ClickTracks Web Analytics Integration | |
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| At-a-glance stats and trends on most recent mailing | |
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| Results and trends dashboard | |
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| Pre-built reports on mailings and list activity | |
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| Individual member reports | |
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| Real-time mail queue analysis | |
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| Custom chart builder | |
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| HTML open detection/sniffer | |
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| Clickthrough and clickstream tracking | |
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| Refer-a-Friend functionality and tracking | |
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| Forward tracking | |
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| EmailAdvisor Deliverability Tool (subscription required) | |
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| Demographic analysis | |
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| Discussion and Archive Features | |||
| Discussion group management | |
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| RSS syndication | |
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| View as newsgroup (multiview) | |
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| Additional Features | |||
| Automatic ODBC data synchronization (large list customers only) | |
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